Duplicates Q/A

Duplicate QnA helps manage repetitive questions or multiple answers for the same question:

  1. View duplicate QnAs by document type
  2. Select single or multiple QnAs for bulk action
  3. Actions available:
    1. Edit Answer: Refine or improve an existing answer
    2. Merge Answers: Combine multiple answers into a single response using AI
    3. Mark as Non-Duplicate: Indicate that the selected QnAs are not duplicates
    4. Approve/Reject: Approve valid answers and reject incorrect ones