Questionnaire Automation Overview

Why it matters

1. Work faster: Experience up to 2–3× faster turnaround on RFPs and questionnaires with automated answering powered by Innform AI.
2. Rely on better answers: Innform identifies the most relevant information from your existing content and improves continuously through your edits — meaning each project gets more accurate over time.
3. Make the most of your content: Innform connects with all your internal sources policies, documents, and your Q/A Bank to build contextually complete responses instead of starting from scratch.
4. Keep ownership and control: Your content and data remain entirely yours. Innform’s AI models learn only within your environment and follow strict security and privacy standards.
5. Enable global collaboration: Whether your teams are in one office or across continents, Innform keeps everyone aligned allowing anyone to pick up, review, and respond to questionnaires instantly from anywhere.

How Innfrom AI answers questions

Innform AI uses a combination of sources to provide accurate, relevant answers while giving you control over which sources to use:

1. Q/A Bank Innform checks your Q/A Bank for exact matches or frequently used answers. This helps deliver faster, consistent responses. You can choose whether to include Q/A Bank answers when setting up your Knowledge Base.
2. Knowledge Base Innform leverages your Knowledge Base content to generate context-aware answers from documents, policies, and curated materials. You can select which Knowledge Base sources to include for each project.
3. AI Chat Use the interactive AI chat to refine answers, request alternative phrasings, or explore additional details. If needed, the AI can also search the web to supplement internal sources while keeping your organization’s core data intact.

This approach ensures answers are accurate, traceable, and aligned with your organization’s standards, while letting your team control which sources the AI can use.