Creating Q&A Bank

There are three ways to add questions and answers to the QnA Bank:

1. Add QnA Manually: Type in the question and answer directly into the system.
2. Upload a Document: Upload a file (PDF, DOCX, Excel). The system will extract question-and-answer pairs automatically and it will automatically move them to the Review QnA bucket.
3. Add While Answering a Questionnaire: Save any new questions and answers encountered during the answering process directly into the QnA Bank.

When viewing added QnAs, you can see:

1. Question and answer
2. Number of times the answer has been used
3. Author and reviewer
4. Document name
5. Source type - Where was the question added from
6. Last editor

You view the history of uploaded documents added into the system and preview them

Video Reference - https://app.guidde.com/share/playbooks/9SM4169gdUueMsPuwk9igr?origin=CLhuhyWU58WFuigCugTh3i3jhGs2